POS Self-Service Kiosk Philippines EC Electronics, Limited
Tuesday, March 01, 2022

Table of Contents
What Is a POS Self-Service Kiosk?
How Does a POS Self-Service Kiosk Work?
What Are the Pros and Cons of Putting Up a POS Self-Service Kiosk?
How Can You Maintain Your New POS Self-Service Kiosk?
We Offer High-Quality POS Self-Service Kiosks in the Philippines

Things to Know Before Buying a POS Self-Service Kiosk in the Philippines


Retail stores face many challenges in their day-to-day operations. One of them is how to improve the services they provide to customers. There are plenty of ways to approach this problem, but one innovative solution is to put up point-of-sale (POS) self-service kiosks.
These machines are used in plenty of establishments, such as restaurants, cinemas, and grocery stores. Setting them up lessens the workload of the staff, letting them focus on their intended tasks. More than that, though, the appeal of POS self-service kiosks comes from their efficiency. They are quite beneficial for people in a hurry who do not have time to fall in line and wait for their turn to be served.
If you plan to purchase new POS self-service kiosks in the Philippines, you must get them from trusted suppliers. Grand Tech Int’l. Ent. Corp. is here to provide you with high-quality POS devices distributed by EC Electronics, Limited. Get in touch with our store today to learn how you can order our products.

What Is a POS Self-Service Kiosk?

POS self-service kiosks offer convenience to both retail shop owners and the people who buy their products. These machines are designed to efficiently process customer transactions, much like any other POS device that cashiers use at the checkout counter. The only difference is that POS self-service kiosks are used by customers to quickly tally and pay for the items they bought.
It might sound like these devices are a new and novel idea, but the truth is they have been around for quite a while. Here is a brief history of how POS self-service kiosks were developed and how they eventually became a popular tool used at different retail outlets today:

The First POS Self-Service Kiosks 

Automatic vending machines, which were invented and popularized in the 1800s, are often considered the first self-service equipment used by the retail industry. They are coin-operated devices that automatically dispense items, such as canned drinks and cigarettes. This concept was improved, and later, self-service machines were used in different places to process various transactions.
In the 1960s, newer models of these machines were used in banks, and they later evolved to what are known today as automatic teller machines (ATMs). About a decade later, in the 1970s, IBM partnered with American Airlines and American Express to install the first self-ticketing service system in an airport.

The POS Self-Service Kiosks of Today

The old self-service machines were modernized, and they became even more popular. Some of the latest models today feature detailed graphics and touchscreen monitors, which offer more convenience to users. There are even units that accept various modes of payment. For example, customers who do not have cash can swipe or scan their credit or debit cards to settle their transactions.
POS self-service kiosks can be used for a wide range of industries. If you are planning to set up some of them in your store, feel free to buy a few units from us. Here at Grand Tech Int’l. Ent. Corp., we offer high-quality POS devices from the EC Line brand. Reach out to our team today to purchase new POS self-service kiosks in the Philippines.

How Does a POS Self-Service Kiosk Work?

The way a POS self-service kiosk works may vary from one store to another, but the main gist is that customers are the ones who will process their own transactions. In a typical retail shop, for example, guests who want to check out the items they want to buy can follow these steps:
  1. The customer will go to the store and choose the products they want to buy.
  2. At the self-checkout counter, they will scan each item using the barcode reader.
  3. After all the items are scanned, the machine will flash on its screen the total amount that the customer has to pay.
  4. The customer chooses a payment method. If they want to use cash, they can insert the bills in the designated slot. Alternatively, they can have their card swiped or scanned using the machine’s built-in reader.
  5. The machine will print a receipt, which the customer can use to check whether all the items they bought are accounted for.
  6. The details of the whole transaction will be sent to the central POS system of the store.
  7. Because the customer is in ge of the whole process, they can also be the ones responsible for bagging their own items. They can leave the store once they are done.
At restaurants, the way POS self-service kiosks are used can be a bit different. Customers, in most cases, follow these steps:
  1. The machine will flash the restaurant’s menu on its screen. Sometimes, pictures of the food are shown to help the customers choose.
  2. The customer will click the food items they want to buy as well as the number of orders for that specific product.
  3. After the customer is done ordering food, the machine will show the total cost on its screen.
  4. The customer will pay for that amount using cash or a card. Then, a receipt will be printed once the transaction has been completed.
  5. After getting the receipt, the customer should go back to their seat.
  6. The customer’s order will be sent to the restaurant’s central POS system, and the staff will immediately start preparing the food.
  7. The food will be brought to the customer’s table. The waiter can check the customer’s receipt to see if everything is already there.
POS self-service kiosks can be pretty complicated, especially if you are using them for the first time. However, because of the convenience they offer to both customers and business owners, these machines are still highly recommended to be installed at retail stores.
If you ever decide to put up a new POS self-service kiosk in your shop, be sure to buy the unit from a reliable source. Grand Tech Int’l. Ent. Corp. provides you with state-of-the-art POS devices that you can use for your business. The products we sell are supplied by EC Line, a Hong Kong-based company, so you can rest assured that they are of the highest quality. Get in touch with us to buy a new POS self-service kiosk in the Philippines.

What Are the Pros and Cons of Putting Up a POS Self-Service Kiosk?

Some people would say that self-service kiosks are the future of the retail industry. However, there are still a lot of business owners who are wary about putting up the machine in their stores or shops. If you are one of those people, learning about the perks and drawbacks of these pieces of equipment can help you make a sound decision.
Here are some of the pros and cons of setting up a POS self-service kiosk at your shop:

Pro: Wait Time for Customers Is Reduced

It’s pretty much safe to assume that no shopper would enjoy standing in slow-moving lines at the cashier just to check out the items they want to buy. Waiting for too long can worsen their experience at your store and cause them not to go back.
Thankfully, there’s a way for you to improve customer experience by reducing their wait time at the cashier. You can put up POS self-service kiosks, so the people can check out their items on their own. These POS kiosks usually accept various modes of payment, including cash and card.

Con: Customers May Not Know How To Use the Machines

Technology is confusing, especially for individuals in their advanced age. Since this is the case, you are surely bound to encounter technical issues if you put up some self-service kiosks in your store. A lot of people, particularly the adults and elders, will end up half-flabbergasted and half-disoriented if they’re suddenly compelled to use the machine to check out the items they want to buy.
There are a few simple solutions to this problem, though, and it’s up to you which one you think will work best in your case:
Remember that you don’t have to choose just one among the options above. All of them may go hand-in-hand with each other, so you can follow as many tips as you see fit.

Pro: You Only Need To Hire Fewer Employees

One of the main reasons to invest in self-service kiosks is that you could earn more profit in the long run. If you have them in your store, you no longer have to hire too many employees, so you don’t have to worry about their monthly salaries and benefits. You only need to think about your machines’ maintenance expenses, which should not be as costly as your workers’ wages.
If you already have a lot of workers employed at your shop, you don’t have to let them go. Rather, you can ask them to do other jobs for your business, like checking your inventories and organizing your warehouse.

Con: There’s Always a Possibility of Theft

Retailers are always wary of shoplifters because they disrupt business operations and cause owners to incur losses. In self-checkout systems offered by POS kiosks, the possibility of theft might be high. There are many reasons people might decide not to scan every item in their basket. For some, they experience technical difficulties and are too shy to ask or bother someone for help but still decide to put the product in their bag.
There’s a way, of course, to prevent incidents of shoplifting. The easiest one is to have someone stationed near the kiosks. Their main task is to keep an eye on each customer to see if they are checking out and paying for everything. You can also install security cameras, which have been proven to help prevent theft and other crimes.

Pro: POS Kiosks Provide Customers With a Unique Experience

If your competitors aren’t equipped with self-service kiosks yet, it’s your chance to get more customers than them. People’s attention will be drawn to your store, even for just a short while, because of the state-of-the-art technology you installed.
All you have to do now is to hold the momentum and find more ways to make people become regular customers. This means thinking of new things that will make them choose your store every time they want to go shopping.

These are the advantages and disadvantages of putting up self-service kiosks at your store. Furthermore, keep in mind that most of the possible problems you might encounter when installing the machines can easily be resolved with proper planning.
If you’ve finally decided to purchase POS self-service kiosks in the Philippines, do not hesitate to reach out to us at Grand Tech Int’l. Ent. Corp. Contact us today if you want to purchase high-quality POS products from the EC Line brand.

How Can You Maintain Your New POS Self-Service Kiosk?

Depending on the size of your store, there’s a possibility that your POS self-service kiosks in the Philippines will be operated by dozens, if not hundreds, of people every day. Because there are plenty of individuals handling the equipment, there’s a huge chance they might get damaged because of misuse. Thankfully, there are many ways for you to take care of your machines. Simply follow these tips:

Remind Your Customers To Be Careful When Using the Machine

One surefire way for you to prevent your machines from getting damaged because of misuse is to remind your customers often. Put up signs near the kiosks that will appeal to the people. You can also add detailed instructions on how to operate the equipment in case they really don’t know how.

Have Employees Stationed Near the POS Kiosks

The main duty of the employees near the machines is to check if your customers are using the self-service kiosks properly. If they see someone who needs help, they can approach them politely and provide them with the assistance they need.

Clean the Machines Regularly

Like any other piece of equipment, POS kiosks will get damaged if they remain dirty. That’s why it’s imperative for you to keep them clean. Wipe their surfaces with a soft cloth to get rid of the dust. Additionally, do not use water and soap because they might cause rust in the long run.
It’s also a good idea to sanitize the buttons and screen, along with all the other parts that are commonly touched by users. Spray those areas with alcohol and clean them thoroughly with soft fabrics. This way, you can help prevent the spread of disease-causing germs and viruses from one person to another.

Conduct Routine Maintenance Checks

If you have POS self-service kiosks in your store, it’s wise to conduct maintenance inspections for them on a regular basis. You can call a technician at least once a month to check if your machines are functioning properly. This way, they can immediately see if there are problems and have them repaired right away before they get worse.

Call Professionals if You Encounter Problems

Despite your efforts to take care of your machines, there are still times when they will get damaged due to unforeseen circumstances. If you encounter such issues, be sure not to troubleshoot the problem on your own. Instead, you should call your trusted technician to have the machine fixed.

We Offer High-Quality POS Self-Service Kiosks in the Philippines

Grand Tech Int’l. Ent. Corp. is here to provide you with top-of-the-line self-service kiosks in the Philippines. We are your trusted electronics retailer that offers high-quality POS machines from the EC Line company. The products we sell are durable, so they’ll surely last for many years with proper maintenance. Get in touch with us today if you wish to learn more about our products.


The future of retail lies in self-service kiosks. These machines allow customers to scan the products they want to buy on their own and then pay for them right after. With these pieces of equipment installed at your store, you’re bound to enjoy a lot of the benefits they offer. You might encounter a few problems along the way, but they can easily be resolved or avoided with proper planning.
If you wish to use this technology in your retail shop, too, feel free to contact us at Grand Tech Int’l. Ent. Corp. Rest assured that all the products you can purchase from us at all high-quality and long-lasting because they come from EC Line, an international company. Reach out to our team today if you wish to learn more!